What kinds of crowdfunding projects/campaigns will YouHelp support?
YouHelp supports two types of crowdfunding campaigns: donation and reward based.
What crowdfunding campaigns does YouHelp NOT support?
Lending- and equity-based campaign models are currently not supported.
Once you have provided information regarding your campaign and are approved, we welcome you to raise money for the following funding needs:
YouHelp does not support campaigns that violate our Acceptable Use Policy or activities that violate any law, statute, ordinance or regulations such as
Is it ok to offer rewards to campaign donors?
Yes, you can give rewards to donors. Rewards should be related to your campaign or should be promotional items such as mugs, t-shirts or calendars. Clearly defining your campaign, adding disclaimers to your website and marketing material will help you to launch a successful campaign.
When offering rewards you must
Prohibited rewards include
Reward-based campaigns without a delivery disclaimer or with concurrent advance product sales will be considered Preselling and may be subject to payment holds.
What information will you need about my crowdfunding campaign?
In some circumstances, individuals or organizations may need to submit additional information so we can verify their campaign. Some examples of this include
We may ask fundraisers to provide supporting documentation to confirm their identity and/or business or to confirm how the money from the campaign will be used.
Before Your Crowdfunding Project is Approved We Suggest That You:
What is Preselling?
If fundraisers accept payments independent of their reward based campaign for the future delivery of a product or service it is considered Preselling. When fundraisers are preselling YouHelp may hold the money to help ensure that buyer receives the product or service they paid for within the agreed timeline or a get a refund if the product isn’t available.
Occasionally, businesses that presell items run into unexpected problems that leave them unable to deliver what was promised and can even put them out of business. This puts YouHelp in a tough spot when something goes wrong, our highest priority is protecting our customers and creating a positive experience. We want fundraisers to get paid and we want the customer to get what they ordered. If fundraisers can’t deliver, we need to enable customers to receive a refund.
Examples of Preselling associated with crowdfunding are:
Once the campaign has been launched, Stripe will continue to monitor the account to ensure it remains compliant with our policy and government regulations. Accounts with heightened risk may require Stripe to take action such as a payment hold or reserve: Sometimes this review takes time and in rare situations, an account will immediately be put on hold until the review can be completed.
Some heightened risks are:
Will money received during my campaign be reported to the IRS?
Stripe is required by the IRS to report the sales of goods and services, and send a 1099-K (basic sales summary), for customers whom in a single year receive:
You are independently responsible for complying with all applicable laws in all of your actions related to your use of YouHelp's services, regardless of the purpose of the use. In addition, you must adhere to the terms of this Acceptable Use Policy.
You may not use the YouHelp service for activities that:
Activities Requiring Approval
YouHelp requires pre-approval to accept payments for certain services as set out in 6 above and detailed in the chart below.
Service Requiring Pre-Approval
Airlines and scheduled or non-scheduled charters/jets/air taxi operators; collecting donations as a charity or non-profit organization; dealing in jewels, precious metals and stones; acting as a money transmitter or selling stored value cards; selling stocks, bonds, securities, options, futures (forex) or an investment interest in any entity or property; or providing escrow services.
Please send contact information, business website URL and a brief business summary to:
Offering online dating services; providing file sharing services or access to newsgroups; or selling alcoholic beverages.
Please send contact information, business website URL and brief business summary to:
Violations of the Acceptable Use Policy
We encourage you to report violations of this Acceptable Use Policy to YouHelp immediately. If you have a question about whether a type of transaction may violate the Acceptable Use Policy, you can email Support@YouHelp.com.
Copyright © 2018 YouHelp, Inc. All rights reserved. Campaigns published on YouHelp.com website and social media channels should not be viewed as an endorsement of the views or a verification of the policies of the campaign. Campaigns with a "verified" status badge have been verified by STRIPE - the payment processor.